Setting up the Panasonic BL-C131A Network Camera Using a Mac

8 Jan

The Pana­sonic BL-C131A comes with a win­dows setup CD to con­fig­ure the net­work cam­era.  But you really don’t need a PC to con­fig­ure this cam­era.  This is a howto on how to con­fig­ure this sur­veil­lance cam­era using a Mac.  This tuto­r­ial will work with a PC as well, in case you lost the setup CD!

STEP 1

Below the cam­era there is a set­ting for wired/wireless.  Set this to wired

Con­nect the cam­era to any of your router’s free ports

In your browser, goto http://192.168.1.253/

STEP 2

Choose Auto­matic Setup

STEP 3

STEP 4

STEP 5
Now, click on the sin­gle table and you should be able to see the image from the camera

STEP 6
Final step. Change the set­ting in the BL-C131A to wire­less. Unplug the net­work cable and restart the cam­era. If you get the sur­veil­lance image, you are all set! If you are hav­ing trou­ble, let me know — maybe I can help. (I mon­i­tor the com­ments fre­quently, so feel free!)

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194 Responses to “Setting up the Panasonic BL-C131A Network Camera Using a Mac”

  1. Gary 26. Mar, 2009 at 11:54 pm #

    So I should change the range of the DHCP end­ing address to a num­ber greater than the sta­tic IP address of the camera?

    Reply
  2. admin 27. Mar, 2009 at 12:57 am #

    Tem­porar­ily set the cam­era to get the IP via DHCP and see how it behaves.. you can always reset it to the default address by doing a hard reset at the bot­tom of the cam

    Reply
  3. Phil 29. Mar, 2009 at 11:42 pm #

    Cam­era is set up and work­ing, but the con­trols only work on IE. On both Safari and iphone, I can log in, and see an image refreshed every 3 sec­onds, but most of the con­trol tabs are miss­ing. Also, when I click on the “Sin­gle” tab, the con­trol but­tons are miss­ing; can’t pan or click on pre­sets. As far as I know, I have updated all firmware (3.14R02 ), and soft­ware (3.52R01 ) to lat­est versions.

    One more thing, when I click on the image cap­ture icon using IE8.0, I get a grayed out screen, that says I’m not autho­rized — buy I’m logged on as the Administrator.

    Any ideas on these two issues?

    Thanks.

    Reply
  4. admin 30. Mar, 2009 at 12:56 am #

    Phil, that is very strange. Can you point to a screenshot?

    Reply
  5. Phil 30. Mar, 2009 at 1:12 am #

    There is a cam­era icon right above the pic­ture. I click on it, then I get another win­dow that is gray and below it says “Please click here when blue or gray color screen dis­played.” When I click on that it says:

    “The cap­tured images may not be dis­played due to the fol­low­ing rea­sons.
    The cam­era is in pri­vacy mode.
    To dis­able the pri­vacy mode, log in as an admin­is­tra­tor or press the PRIVACY but­ton on the front of the cam­era. After that, click [Refresh] on the web browser to dis­play the cam­era image.
    You are not autho­rized to view the cap­tured images.
    To dis­play the cap­tured image, you will need authen­ti­ca­tion.
    Con­sult your admin­is­tra­tor.
    The oper­a­tion time has ended.
    Images can­not be dis­played out­side the Oper­a­tion Time. Wait for a moment, and press the Refresh but­ton on your browser. If the sit­u­a­tion does not improve, con­sult your admin­is­tra­tor about Oper­a­tion Time.”

    The cam­era is not in Pri­vacy Mode.

    Reply
  6. Phil 27. Apr, 2009 at 2:37 pm #

    Prob­lem solve. Am now able to cap­ture image, and have full func­tion­al­ity with iPhone.

    Every­thing began to func­tion prop­erly when I deleted a Gen­eral User Account that I had set up for my Wife (she never used it any­way). Ini­tially, I set up this account to allow every­thing except changes in settings.

    There must be a bug in the software.

    Reply
  7. Dave 27. Apr, 2009 at 9:04 pm #

    I am con­sid­er­ing pur­chas­ing this cam­era and before I do, I have a ques­tion. Will I be able to con­nect it to a wire­less bridge that is secured using wpa2 aes?

    Reply
  8. admin 27. Apr, 2009 at 9:08 pm #

    @Dave,
    I haven’t tried it myself, but I can con­firm that pana­sonic set­tings has wpa2 aes as a cipher option.

    Hope this helps.

    Admin

    Reply
  9. Dave 05. May, 2009 at 2:59 am #

    I have pur­chased and setup the cam­era via my PC and am get­ting the green light for the wire­less. But when I try to logon it will not accept the cre­den­tials — user­name and pass­word. On the logon dia­log win­dow I see this message.

    A user­name and pass­word are being requested by http://########.viewnetcam.com. The site says: “Linksys RT31P2”

    I don’t know if the my per­sonal web­page name is crossed up with some­one else’s, but I have no idea where the Linksys RT31P2 is com­ing from unless that is my wire­less bridge. Could this be an issue with port for­ward­ing. When I attempted to allow port for­ward auto­mat­i­cally it failed so I dis­abled that.

    Any help greatly appreciated

    Reply
  10. dave 05. May, 2009 at 4:39 am #

    I have linksys RT31P2 2 port phone router that I got when I signed up with vonage.

    I don’t have the func­tion within the admin­is­tra­tion that specif­i­cally iden­ti­fies port for­ward­ing. Maybe by another name?

    When I try to logon via viewnet I am get­ting a request for the router user­name and password.

    Can you assist me a lit­tle fur­ther. Maybe I need to upgrade my router?

    I dis­abled port for­ward­ing when set­ting up the cam­era, as it failed to do it automatically.

    Reply
  11. admin 05. May, 2009 at 11:43 am #

    Dave, all routers have port for­ward­ing. Check the man­ual. Or see if it sup­ports UPNP. If UPNP is sup­ported, enable that on your router as well as the net cam.

    Reply
  12. Dave 05. May, 2009 at 4:47 pm #

    All is well and working.

    Thank you for your time and great help.

    Dave

    Reply
  13. rich 06. May, 2009 at 4:44 am #

    hi
    I have been try­ing to setup the c-131 on my mac net­work with­out luck i have an air­port extreme
    I Have had suc­cess with the cam­era work­ing on eth­er­net
    includ­ing being able to see the cam­era through the view­port net­work
    how­ever when I switch to wire­less all i get is a flash­ing yel­low light?
    I run 128 wep so i did add the pass­word with no luck also
    tried a fac­tory reset
    thanks

    Reply
  14. admin 06. May, 2009 at 12:45 pm #

    @rich: In wire­less mode try with http://10.0.1.253 ?

    Reply
  15. AJB 06. May, 2009 at 4:53 pm #

    I’ve had a BL-C131A for a cou­ple of months. I have it setup and work­ing fine on WiFi. How­ever, if I have it stream sin­gle video to IE for a long period of time (hour +/- 15 mins) it even­tu­ally stops stream­ing and the cam­era becomes unre­spon­sive. The only way to get it back is to power it off.

    I repli­cated the exact same thing on eth­er­net and also another wire­less net­work. I’ve tried both inter­nal and exter­nal to the local net­work and same thing. I sent it back for repair, they upgrade the firmware, but it still happens.

    Any­one else see­ing this? Any tips?

    Reply
  16. admin 06. May, 2009 at 5:23 pm #

    @AJB: I had the exact same prob­lem! I even changed my router from linksys run­ning dd-wrt to tomato (and even wrote a detailed howto on this! http://www.society9.com/an-easy-guide-to-installing-tomato-on-the-asus-520gu/ ) and still had the same prob­lem clearly rul­ing out a router issue.

    Firmware updates didn’t help either. Here’s what I did.

    Spoke to a pana­sonic rep. They asked me to send the cam­era back.
    Which I did, BUT I also sent them a detailed note on why I thought this was a hard­ware issue.
    1. The prob­lem occurred with wired net­work rul­ing out wifi issues
    2. Tried with two dif­fer­ent routers with super sta­ble firmware — dd-wrt and tomato. Same prob­lem
    3. Hap­pens con­sis­tently after an hour or so
    4. Upgraded to the lat­est firmware, that didn’t help either

    Once I did this, they replaced the net­work card and sent back the cam­era. Never did the cam­era lose a con­nec­tion again! Been super stable!

    This is most likely an hard­ware issue. Write to them and con­vince them you are not a new­bie and tried soft­ware solu­tions and didn’t help.

    Hope this helps.
    Admin

    Reply
  17. Dave 07. May, 2009 at 8:20 pm #

    This post is FYI iphone users.

    When using safari for the iphone, once you log in you can never log out. Kind of like Hotel California.

    I have cleared my cache, cook­ies, his­tory, changed web­sites, changed pro­grams and days later I can come back to the viewnet site for my cam­era and it is still logged in.

    I don’t know that it is that big of a deal as long as nobody steals my phone.

    Reply
  18. admin 08. May, 2009 at 3:44 pm #

    Dave:
    On the iPhone to clear site pass­word, goto set­tings, safari, DATABASES and choose the net cam user to clear the password.

    Admin

    Reply
  19. Dave 08. May, 2009 at 8:17 pm #

    “On the iPhone to clear site pass­word, goto set­tings, safari, DATABASES and choose the net cam user to clear the password.”

    There is no set­ting that I can find regard­ing data­bases on the iPhone let alone related to safari. Don’t know if that has any­thing to do with the fact that it is a 1st gen­er­a­tion phone.

    There is very few pref­er­ence set­tings avail­able on the safari app under settings

    Reply
  20. Marty 25. May, 2009 at 7:13 pm #

    Thanks SO much for pub­lish­ing this infor­ma­tion! I got my cam­era all set up, and it works great! If you hear that Pana­sonic ever writes a pro­gram so that Macs can use the audio, let me know! I really like this cam­era, I wish it had a zoom fea­ture, but other than that, it’s per­fect for my use, which is a pet cam for my dobie that lives in the garage.

    Reply
  21. ZZ 26. May, 2009 at 11:01 am #

    Hello,

    Failed to setup cam­era to stream to inter­net
    First I got:
    Failed to con­fig­ure the router’s Port For­ward­ing by UPnP.
    The router may not sup­port UPnP func­tion or UPnP func­tion is dis­abled.
    Please enable your router’s UPnP or con­fig­ure Port For­ward­ing manually.

    After enabling UPnP in router’s setup (D-Link DSL-2600) mes­sage had changed to:

    Failed to access test from the Internet.

    Any sug­ges­tions?

    Reply
  22. admin 26. May, 2009 at 12:58 pm #

    @ZZ: You don’t need to enable UPnP. Instead fol­low my instruc­tions in the com­ments at # 27 Feb­ru­ary 2009 at 2:27 pm

    Reply
  23. Matt 26. May, 2009 at 6:36 pm #

    Thanks for all of your help. With­out you I would still be look­ing at three expen­sive boxes of worth­less plas­tic! I have 3 cam­eras all set up and view­able on my net­work. I have reg­is­tered with viewnet­cam and have a url. How­ever when I try to access the url I get the fol­low­ing mes­sage: Safari could not open the page “http://cooperhill1.viewnetcam.com/” because the server is not responding.

    I do not have UPnP enabled and am using an air­port extreme net­work. While I love the cam­eras the whole point was to be able to view remotely so I need your help! Thanks

    Reply
  24. admin 26. May, 2009 at 7:31 pm #

    @Matt,
    Did you do a port for­ward on your router? You router should do a port for­ward to your camera’s ip address to port 80 (by default unless you changed the default ports).

    Reply
  25. admin 26. May, 2009 at 7:33 pm #

    @matt, look for port for­ward­ing on your router admin page and setup one to for­ward to 192.168.1.253:80 (again default val­ues, if the ip is dif­fer­ent for you, change appro­pri­ately). UpNP shouldn’t be enabled.

    Reply
  26. Matt 26. May, 2009 at 7:40 pm #

    Thanks. Is that “Port Map­ping” in the Air­Port util­ity? If so, where do I put the IP address? In “Pub­lic Port Num­ber, Pri­vate IP Address, or Pri­vate Port Num­ber?” Thanks again

    Reply
  27. Matt 26. May, 2009 at 7:46 pm #

    Actu­ally I got it! Thanks again for all of your help.

    Reply
  28. Dave 27. May, 2009 at 1:54 am #

    This may not be cor­rect site to ask this ques­tion, if not, can you point me to one?

    Now that I have had the cam­era up and run­ning for awhile, I am now play­ing with the motion detec­tion set­tings and trans­fer­ring images via email. Is there a happy medium that any­one has found that you don’t get a mil­lion emails while still get­ting a fairly coher­ent series of images to grasp what is happening?

    I have turned off the prefetch­ing fea­ture as I don’t need to see a bunch of images that occurred prior to the detection.

    I guess it would be nice if there were more options in fre­quency between 1 sec­ond and 1 minute.

    Reply
  29. ZZ 27. May, 2009 at 7:01 am #

    @Admin,

    The thing is I can not get pass fur­ther than

    Setup com­pleted
    Use the address below to access the cam­era
    Local Net­work Access: http://xxxxxx
    IPv6 Address: http://xxxxxxx
    The address above will be shown on Sta­tus page in the Main­te­nance sec­tion.
    Open­ing the Viewnetcam.com reg­is­tra­tion page. Please wait. Then con­tinue the setup via the Dynam­icDNS setup screen.

    Then noth­ing hap­pens and viewnet­cam would not open

    Reply
  30. Matt 31. May, 2009 at 10:20 pm #

    I have 3 cam­eras up and run­ning per­fectly (thanks to you!). I reg­is­tered the first with viewnetcam.com and can view it per­fectly over the inter­net. How­ever on the “multi” page although I see boxes (and the names) of the other 2 cam­eras, there is no video. I assigned them unique ports and opened those ports on my router. Can you help? Do I need to reg­is­ter a sep­a­rate web­site for each camera?

    Reply
  31. Skiph 12. Jun, 2009 at 1:32 am #

    I think I already know the answer to my ques­tion. I have had one of these for just at a year. Been work­ing just fine. Then the light started flash­ing red. And it would no longer work wire­less. I did a hard reset, tried to get wire­less to work and can’t. Works a treat wired but not wireless.

    If you have any ideas, I would love to hear them. Don’t want to send it to Pana­sonic (even if I can).

    Thanks for any response.

    Skip

    Reply
  32. admin 12. Jun, 2009 at 11:53 am #

    @Skip, Yep most likely that the wire­less mod­ule has conked off. Try the lat­est firmware although I don’t think that’ll fix it.

    Reply
  33. Skip 14. Jun, 2009 at 6:59 pm #

    Thanks for the response. Before I go call­ing Pana­sonic, I will try the upgrade. I did look at it, noth­ing “seemed” (in their descrip­tion of what was new) to be rel­e­vant. But what the hey, noth­ing ven­tured etc…

    Again, I appre­ci­ate the feed back.

    Skip

    Reply
  34. Hawaii 16. Jun, 2009 at 1:28 pm #

    Hi Admin

    I bought Pana­sonic BL-C131A cou­ple weeks ago. I still have the same prob­lem and I couldnt find out what it is.

    I did try to call Pana­sonic Cus­tomer Ser­vice and they walk me thru the steps. And still, I am hav­ing the same problem.

    Here is my prob­lem.
    After every­thing set up, I am able to view my cam­era under my local net­work (192.168.0.253) and also mydomain.viewnetcam.com.
    I would say given about 5–30 min­utes, I cant view my cam­era any­more. I tired local net­work and mydomain.viewnetcam.com, the user and pass­word win­dow doesnt popup and my inter­net explore shows error page. Once I turn off my cam­era and turn back on, I am able to view again. Again, given 5–30 min­utes and same prob­lem come back up.
    I called pana­sonic and they walked me thru using Sta­tic Ip to run the cam­era, not Auto­matic Setup. They told me to add 5000 at the end of the IP. So, now is 192.168.0.253:5000 & mydomain.viewnetcam.com:5000 and still the same prob­lem happen.

    I dont know what is wrong here. My cam­era is not view­able 24 hours, max time is 5–30 min­utes. Do you think is my ISP or the cam­era has problem?

    My ISP is Time Warner Cable, Road Run­ner, from Hawaii. Cable modem and dlink dl-524 router. Could you please help me.
    Thanks.

    Reply
  35. happy 20. Jun, 2009 at 3:16 am #

    Hi there,

    My BL-C131 cam­era used to work fine with my old D-Link wire­less router. But after i switched to use the new Belkin F5D8236ak4 wire­less router, I started hav­ing some troubles…

    After the cam­era is restarted, “every­thing” works fine (i.e. I can con­nect to the cam­era from Inter­net using the viewnet­cam address), how­ever, after a few hours, I can no longer con­nect from the Inter­net using nei­ther the viewnet­cam address nor the global IP).

    I check the error log in the cam­era, it shows “UPnP Error”. I have checked that the router sup­ports UPnP. Also, the cam­era works after restart and only start fail­ing after a few hours…

    Really appre­ci­ate if there is any suggestion.

    Thanks!

    Reply
  36. happy 20. Jun, 2009 at 3:19 am #

    Ah, for­got to men­tion… when the prob­lem hap­pens (i.e. can­not con­nect from the Inter­net), the light on the router is still green. Also, I can still con­nect to the cam­era from my com­puter (within the home net­work) to restart it.

    Thanks!

    Reply
  37. Richard Widdicombe 20. Jun, 2009 at 4:27 pm #

    Try­ing to just start the set-up of my BL-C131A cam­era.
    I have con­fig­ured man­u­ally the inter­nal eth­er­net on my Mac­Book to
    192.168.1.5 and sub­net to 255.255.255.0
    Then using Safari I find the cam­era at: 192.168.1.253
    HERE IS MY PROBLEM. A dia­log box comes up and asks for USER NAME and PASSWORD.
    Haven’t a clue what Pana­sonic wants in these fields.
    I have tried Admin, Admin and var­i­ous com­bi­na­tions.
    Do you have a sug­ges­tion as to the fac­tory set user name and password ?

    Reply
  38. admin 20. Jun, 2009 at 5:12 pm #

    @Richard,
    I can’t remem­ber at the top of my head what the default pass­word was, try admin­is­tra­tor and no password.

    Reply
  39. Richard Widdicombe 20. Jun, 2009 at 8:21 pm #

    I have tried, all spaces blank, Admin­is­tra­tor and blank pass­word, and Administrator/Administrator also Admin/Admin
    Can’t seem to unlock the camera’s web page to pro­ceed.
    Since I have a Mac and can’t read the DVD any­more ideas?

    Reply
  40. admin 21. Jun, 2009 at 12:42 am #

    Richard, I’m guess­ing you bought this used. No wor­ries though. Actu­ally, pana­sonic net cam doesn’t have a default user or password.

    Here’s what you should do:
    Turn on your net­work cam­era
    At the bot­tom of the cam­era there’s a reset switch, keep it pressed for a few sec­onds
    This will reset the user and pass­word and you will not be prompted for this till you set one

    Of course, once you reset the cam­era, you’ll have to go through the setup once again. :(

    Reply
  41. admin 21. Jun, 2009 at 12:50 am #

    @happy: Any rea­son why you switched you router? If it is sta­ble with one router but not another, the issue most likely is the router.

    There are a lot of routers that per­form poorly with net cams requir­ing a restart of the router. If you are upto it, you should flash your router’s firmware to either dd-wrt or tomato (if your router is sup­ported). These firmwares make routers super sta­ble. (check out my posts on tomato firmware on the asus 520gu router). In fact I bought an Asus router but used to have the same prob­lem you are fac­ing. After some tests I fig­ured the prob­lem was the router. I flashed it with tomato and my router is super stable.

    Reply
  42. admin 21. Jun, 2009 at 12:51 am #

    @Hawaii, when you lose con­nec­tion with your net cam, what is the led color on your cam? Also what router are you using?

    Reply
    • Hawaii 21. Jun, 2009 at 2:56 pm #

      @Hawaii, when you lose con­nec­tion with your net cam, what is the led color on your cam? Also what router are you using?

      REPLY: ADMIN

      When I cant access the cam­era (viewnetcam.com & 192.168.0.253), the cam­era led light stay green. There is no pop­ups ask­ing for user & pass­word, and page went error.

      Once the I cant access the cam­era (viewnetcam.com & 192.168.0.253), and I unplug the inter­net wire at the back of the cam­era, the led light still stay green. It doesnt change to orange or any color at all. The cam­era seems like froozen.

      I am using d-link (di-524) router. Please help.

      Reply
  43. Richard Widdicombe 21. Jun, 2009 at 1:44 am #

    You are so right. Yes, I bought it used. Yes, I finally RESET the thing and the first setup your pass­word screen appeared.

    Thank you for your fast responses.

    It might be good to have a Let’s get Started sec­tion for peo­ple who set up their cam­eras with their Mac.
    1. Make sure the switch is set on Wired,not wire­less.
    2. With an eth­er­net cable con­nect your cam­era to your Mac dis­con­nect­ing your Mac from the out­side eth­er­net.
    3. On the Net­work set­ting on your Mac switch to MANUAL and set the net­work to:
    192.168.0.5 and sub­net to 255.255.255.0
    4. Using Safari or Fire­fox type in 192.168.0.253
    5. The ini­tial authen­ti­ca­tion screen will come up and you can set Name and Psword
    6. Next do wire­less set up
    7. If you decide to change the IP for your cam­era be sure to make a change in the man­ual Net­work set­ting on your Mac or your browser won’t find the cam­era.
    8. Once the cam­era comes back up you can plug it into your router and re-establish nor­mal inter­net on your Mac.

    I am sure I left things out (I kept details of every set-up change i made) but this is the gist of it.

    thanks again.

    Reply
    • admin 21. Jun, 2009 at 12:40 pm #

      @Richard: Glad I was able to help! And thanks for sum­ma­riz­ing the steps!

      Reply
  44. Arnel Villaroman 21. Jun, 2009 at 3:03 am #

    This site is very help­ful to my wire­less ip cam set up. After tin­ker­ing for a few long night i was able to set it up prop­erly. This is not a plug n play ip cam­era, I’ve done trial and error and could have given up until I found this site. Now my only remain­ing issue is how to set up my email noti­fi­ca­tion. what do i put on following:

    smtp server ip add or host name : smtp.gmail.com?
    port no: 25?
    Reply email add : this is easy

    How to authen­ti­cate…
    pop before smtp authen­ti­ca­tion
    pop3 server ip add or host name :?
    port no. : 110?
    login id : easy
    pw : easy
    Smtp authen­ti­ca­tion
    login id : easy
    pw : easy
    Hope any­body who has been suc­cess­ful in set­ting up the email noti­fi­ca­tion can extend a help­ing hand.

    Regards,
    Arnel

    Reply
    • admin 21. Jun, 2009 at 12:39 pm #

      arnel, yes I have email noti­fi­ca­tion setup and work­ing. You can­not unfor­tu­nately use gmail. Your ISP must’ve pro­vided you with an email id, use that instead.

      Reply
  45. chanakya 23. Jun, 2009 at 12:34 am #

    Hawaii when the cam­era is in a frozen state are you able to ping it? Also are other devices on your router acces­si­ble? Here’s one more test you can do — keep your cam­era wired does it still lose connection?

    Reply
    • Hawaii 23. Jun, 2009 at 9:42 am #

      @ TO Chanakya

      1.When the cam­era is in a frozen state are you able to ping it?
      Ans: What do you mean by ping? And how do I ping ?

      2.Also are other devices on your router acces­si­ble?
      Ans: Some­times I use my lap­top to con­nect the wire­less internet.

      3.Here’s one more test you can do — keep your cam­era wired does it still lose con­nec­tion?
      Ans: I am not con­nect­ing my cam­era with wire­less. I am using wire con­nec­tion thru my router.

      I did cou­ple dif­fer­ent test on the cam­era. For exam­ple, when every­thing works, the light stay green. When I unplug the wire, the light turn into blink­ing yel­low. I plug the wire back on, the light stay green. That shows the cam­era is work­ing. After about few hours or less, I cant view my cam­era from the inter­net nor local ip address. So I unplug the wire and see if the cam­era light turn into blink­ing yel­low. The light doesnt turn blink­ing yel­low, it stay green even with the wire unplug.
      I have to turn off the switch and turn back on, then the cam­era works. Again, only last for cou­ple hours or less and the same issues hap­pen. Please help.

      Reply
      • chanakya 23. Jun, 2009 at 12:08 pm #

        To ping, open go to start..run and enter cmd in win­dows or open ter­mi­nal in mac (will be under Application..utilities) and type ping your-camera-ip-address what out­put do you get? Do this when the cam­era is in the frozen state and when it is working.

        Reply
        • Hawaii 24. Jun, 2009 at 9:08 am #

          @ To: Chanakya

          Cam­era when working:

          Ping­ing 192.168.0.253 with 32 bytes of data:

          Reply from 192.168.0.253: bytes=32 time=2ms TTL=255
          Reply from 192.168.0.253: bytes=32 time=1ms TTL=255
          Reply from 192.168.0.253: bytes=32 time=1ms TTL=255
          Reply from 192.168.0.253: bytes=32 time=1ms TTL=255

          Ping sta­tis­tics for 192.168.0.253:
          Pack­ets: Sent = 4, Received = 4, Lost = 0 ,
          Approx­i­mate round trip times in milli-secounds:
          Min­i­mum = 1 ms, Max­i­mum = 2 ms, Aver­age = 1 ms

          Cam­era when is not working:

          Ping­ing 192.168.0.253 with 32 bytes of data:

          Request timed out.
          Request timed out.
          Request timed out.
          Request timed out.

          Ping sta­tis­tics for 192.168.0.253:
          Pack­ets: sent –4, Received =0, Lost = 4 .

          Please help.

          Reply
          • chanakya 24. Jun, 2009 at 12:11 pm #

            Hawaii, looks like you might have a faulty unit or your router is los­ing con­nec­tion to the camera.

  46. Bt 24. Jun, 2009 at 6:28 pm #

    im using my bl-c131 ip cam with my linksys wrt54gc wire­less router.
    every­thing seems to work fine when i first set it up, even access via viewnet­cam. how­ever after about 1 hr, i can no longer access the cam from the viewnet­cam web link.

    it seems for some rea­son that after a while, the con­nec­tion between the cam itself and viewnetcam.com gets blocked or is forgotten.

    when i log into viewnet­cam i can still see my account and the cam is listed as “active”

    any ideas?

    Reply
  47. Bt 24. Jun, 2009 at 6:46 pm #

    btw, when i can­not access the cam from viewnetcam.com any­more, if i con­nect via the LAN, and save the UPnP and Dynam­icDNS set­tings again, it all works fine again.

    but after 1 hr, the same prob­lem comes back …

    Reply
    • Hawaii 26. Jun, 2009 at 1:56 am #

      I have the same prob­lem like you. I am still wait­ing for help. I did some trou­bleshoot­ing with the cam­era and seems like is the cam­era prob­lem. Read some of my pre­vi­ous com­ment under “Hawaii”. Let me know if we have the same problem.

      Reply
  48. Bt 26. Jun, 2009 at 7:06 pm #

    I think ive found the answer that might help you. my cam now works quite consistently.

    what i had to do to get it work­ing, was to totally setup the cam man­u­ally (not using the auto config/uPnP functions).

    So what i did was:

    dis­abled uPnP on the cam
    dis­abled uPnP on the router
    setup sta­tic ip for my cam on my LAN
    man­u­ally cre­ate a port for­ward­ing rule on my router for that port
    make sure viewnet­cam is registered

    and voila, it works!

    Reply
    • Hawaii 28. Jun, 2009 at 2:30 am #

      Glad that you get able to get your cam­era working.

      When you setup man­u­ally on the router and dis­able the upnp.
      Do you end up using that 5000 at the back?
      Exam­ple: myname.viewnetcam.com:5000

      Reply
  49. Marty 28. Jun, 2009 at 1:50 am #

    My cam­era was work­ing great and I could see it from both home and my office, but then we had a bad storm where the elec­tric went off and on and now I can’t get the yel­low light to quit flash­ing on the front of the cam­era. I have it in a fairly incon­spic­u­ous spot, but the flash­ing light draws atten­tion to it. I’ve tried chang­ing the Pri­vacy set­tings and press­ing the but­ton with the flash­ing light, noth­ing makes it go out. I have the Indi­ca­tor Con­trol set to Never turn indi­ca­tor on. Any­one have any ideas how to get it to quit flashing?

    Reply
    • chanakya 28. Jun, 2009 at 1:09 pm #

      If the light is flash­ing that would mean the cam­era lost con­nec­tion. Are you able to access your camera?

      Reply
      • Marty 28. Jun, 2009 at 5:12 pm #

        I can access it from home, but I have been hav­ing some prob­lems access­ing it from work.

        Reply
  50. Marty 04. Jul, 2009 at 3:58 pm #

    I hate to show my lack of elec­tronic smarts, but, chanakya says that my flash­ing light means that I’ve lost con­nec­tion. I don’t under­stand what exactly that means because I can access it from my home, but not from my viewnetcam.com account. Could some­one please have mercy on me and explain what I’ve lost and how I can get it back?

    Reply
    • chanakya 04. Jul, 2009 at 6:15 pm #

      Marty,
      Do you have a wired or a wire­less con­nec­tion to your router?

      Reply
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