Comments on: How to access your Panasonic BL-C131A from the internet http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/ Gadgets, Technology & Software Fri, 30 Dec 2011 01:40:28 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Josh http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-33688 Josh Mon, 14 Nov 2011 15:03:06 +0000 http://www.society9.com/?p=425#comment-33688 I'm finally setting my camera back up after it's been sitting in a box for a couple of months after a move. Anyway, my question is that I can't seem to stream from the 'guest' account. When I log in as admistrator, the viewnetcam page streams the camera just fine with mpeg-4. When I view the page as a guest, I only get a refresh rate of 3 seconds. I swore that I had this working in the past, but can't seem to find any settings to allow streaming on the web for guests. Any help is appreciated. Thanks, Josh I’m finally setting my camera back up after it’s been sitting in a box for a couple of months after a move.
Anyway, my question is that I can’t seem to stream from the ‘guest’ account. When I log in as admistrator, the viewnetcam page streams the camera just fine with mpeg-4. When I view the page as a guest, I only get a refresh rate of 3 seconds. I swore that I had this working in the past, but can’t seem to find any settings to allow streaming on the web for guests. Any help is appreciated.

Thanks,
Josh

]]> By: Alex http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29765 Alex Mon, 26 Sep 2011 14:37:15 +0000 http://www.society9.com/?p=425#comment-29765 I setup about 50 of this cameras and do not have any complain son far. Lot of factors affects the performance and stability of the cameras. The web server inside the camera is one of the best ones out there, out-perform even more expesive cameras like AXIS and other recognized brands. This camera is definitely High-end. If you need to call Panasonic Tech support too often and have issues, please update your firmware, request a refund or locate professional tech service. Resseting the router by a friend of you do not indicates you are making a professional job in the troubleshooting guide. The local access of the camera is just for troubleshooting purposes. In 90% of situations, the problem is in the router or the ISP itself. Normally this cameras are very flexible and trouble free. Regards! I setup about 50 of this cameras and do not have any complain son far. Lot of factors affects the performance and stability of the cameras. The web server inside the camera is one of the best ones out there, out-perform even more expesive cameras like AXIS and other recognized brands.

This camera is definitely High-end.

If you need to call Panasonic Tech support too often and have issues, please update your firmware, request a refund or locate professional tech service.

Resseting the router by a friend of you do not indicates you are making a professional job in the troubleshooting guide. The local access of the camera is just for troubleshooting purposes.

In 90% of situations, the problem is in the router or the ISP itself. Normally this cameras are very flexible and trouble free.

Regards!

]]> By: EdC http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29745 EdC Mon, 26 Sep 2011 09:14:06 +0000 http://www.society9.com/?p=425#comment-29745 Whatever else can be said of them, these cameras very definitely do not work "24/7 without fail." I've spent many hours configuring them precisely according to Panasonic support advice, and they invariably go down when I'm depending on them -- and always to Panasonic's utter mystification. I very much appreciate your advice. As far as I can determine from your tips and from talks with Panasonic and my router maker, I've done as much as I can remotely. I also had a petsitter reset the router, and unplug and plug in both cams (the status lights are green on both) -- all at tech support's suggestion and all without result. (If I could try the other options, which require connecting to the camera locally, I would have no need for the cameras in the first place.) Whatever else can be said of them, these cameras very definitely do not work “24/7 without fail.” I’ve spent many hours configuring them precisely according to Panasonic support advice, and they invariably go down when I’m depending on them — and always to Panasonic’s utter mystification.

I very much appreciate your advice. As far as I can determine from your tips and from talks with Panasonic and my router maker, I’ve done as much as I can remotely. I also had a petsitter reset the router, and unplug and plug in both cams (the status lights are green on both) — all at tech support’s suggestion and all without result.

(If I could try the other options, which require connecting to the camera locally, I would have no need for the cameras in the first place.)

]]> By: alex http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29439 alex Thu, 22 Sep 2011 01:13:59 +0000 http://www.society9.com/?p=425#comment-29439 Edc - This cameras are designed to work 24/7 for years and never fail. You may be facing a couple of issues: - issues with your internet provider - power issues (I recommend to connect this cameras to a UPS) - issues with viewnetcamsetup or port forward. The first thing you need to check is you need to confirm and write down ip address of each camera and the ports in use. Try to connect to the camera locally and check if you have video. check your public ip address (www.whatismyip.com)from a computer located in the same network from a computer located outside of your network, try to access your camera by using: http://publicipaddress:port1 and http:publicipaddress:port2 where port1 is port configured for camera 1 and port2 is port configured for camera 2 perhaps will be a good idea to focus first on the wired camera and solve the issue and then focus on the wifi camera. where public ip address is the ip Edc —

This cameras are designed to work 24/7 for years and never fail. You may be facing a couple of issues:

- issues with your internet provider
– power issues (I recommend to connect this cameras to a UPS)
– issues with viewnetcamsetup or port forward.

The first thing you need to check is you need to confirm and write down ip address of each camera and the ports in use.

Try to connect to the camera locally and check if you have video.

check your public ip address (www.whatismyip.com)from a computer located in the same network

from a computer located outside of your network, try to access your camera by using: http://publicipaddress:port1 and http:publicipaddress:port2

where port1 is port configured for camera 1 and port2 is port configured for camera 2

perhaps will be a good idea to focus first on the wired camera and solve the issue and then focus on the wifi camera.

where public ip address is the ip

]]> By: EdC http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29403 EdC Wed, 21 Sep 2011 15:24:22 +0000 http://www.society9.com/?p=425#comment-29403 Alex -- thank you for your reply. I have one each of the wired and the wireless cams, and both of them work through the same router, a Essentials G made by Belkin. They have, if I recall correctly, manually configured IP addresses; the wired cam is on the port 5000, the wireless on 3869, at tech support's direction. Right before I left, I talked to Panasonic to make the connection as bulletproof as possible, but the connection has failed. (It has failed, naturally, every time I go on vacation, but otherwise I love the product. I'm just not technically savvy in this area.) Alex — thank you for your reply.

I have one each of the wired and the wireless cams, and both of them work through the same router, a Essentials G made by Belkin. They have, if I recall correctly, manually configured IP addresses; the wired cam is on the port 5000, the wireless on 3869, at tech support’s direction.

Right before I left, I talked to Panasonic to make the connection as bulletproof as possible, but the connection has failed. (It has failed, naturally, every time I go on vacation, but otherwise I love the product. I’m just not technically savvy in this area.)

]]> By: Alex http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29401 Alex Wed, 21 Sep 2011 14:43:44 +0000 http://www.society9.com/?p=425#comment-29401 Edc: Are your cam­eras using auto­matic IP con­fig­u­ra­tion (DHCP) or this cam­eras was man­u­ally con­fig­ured in the past? Do you have the wire­less or wired versions? How are you providing power to the cameras? are you using a UPS device? Edc:
Are your cam­eras using auto­matic IP con­fig­u­ra­tion (DHCP) or this cam­eras was man­u­ally con­fig­ured in the past?

Do you have the wire­less or wired versions?

How are you providing power to the cameras? are you using a UPS device?

]]> By: Alex http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29400 Alex Wed, 21 Sep 2011 14:42:41 +0000 http://www.society9.com/?p=425#comment-29400 September 21, 2011 Frank. You need to check the viewnet­cam address with a com­puter located out­side of the net­work. If you are using a com­puter located in the same net­work as your cam­era, some­times you will receive the web address of the router instead. If from a com­puter or lap­top out­side of your net­work you receive the same behav­ior, you need to setup port for­ward­ing in your router. Please check if your cam­era is using port 80 and for­ward this port to the cam­era ip address in your router. if you have any doubt, let me know. September 21, 2011
Frank.
You need to check the viewnet­cam address with a com­puter located out­side of the net­work. If you are using a com­puter located in the same net­work as your cam­era, some­times you will receive the web address of the router instead.
If from a com­puter or lap­top out­side of your net­work you receive the same behav­ior, you need to setup port for­ward­ing in your router.
Please check if your cam­era is using port 80 and for­ward this port to the cam­era ip address in your router.
if you have any doubt, let me know.

]]> By: Alex http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29399 Alex Wed, 21 Sep 2011 14:41:36 +0000 http://www.society9.com/?p=425#comment-29399 Frank. You need to check the viewnetcam address with a computer located outside of the network. If you are using a computer located in the same network as your camera, sometimes you will receive the web address of the router instead. If from a computer or laptop outside of your network you receive the same behavior, you need to setup port forwarding in your router. Please check if your camera is using port 80 and forward this port to the camera ip address in your router. if you have any doubt, let me know. Frank.

You need to check the viewnetcam address with a computer located outside of the network. If you are using a computer located in the same network as your camera, sometimes you will receive the web address of the router instead.

If from a computer or laptop outside of your network you receive the same behavior, you need to setup port forwarding in your router.

Please check if your camera is using port 80 and forward this port to the camera ip address in your router.

if you have any doubt, let me know.

]]> By: Alex http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29398 Alex Wed, 21 Sep 2011 14:39:30 +0000 http://www.society9.com/?p=425#comment-29398 Edc: Are your cameras using automatic IP configuration (DHCP) or this cameras was manually configured in the past? Do you have the wireless or wired versions? Edc:

Are your cameras using automatic IP configuration (DHCP) or this cameras was manually configured in the past?

Do you have the wireless or wired versions?

]]> By: EdC http://www.society9.com/how-to-access-your-panasonic-bl-c131a-from-the-internet/comment-page-2/#comment-29389 EdC Wed, 21 Sep 2011 11:47:24 +0000 http://www.society9.com/?p=425#comment-29389 Hi Alex, I had my two cameras configured before I went on vacation, and everything worked fine for a couple weeks (it's a long vacation). Since then, I've had the cameras go down repeatedly, and I've been able to make contact with my viewnetcam.com link again by clearing my browser's cache. Now, though, I can no longer make contact at all. I have a pet sitter who can reset my router for me, or fiddle with the cams themselves, but I can't really have her doing work on my computer. Does my situation make sense to you? Any ideas on how to make contact with my cams again? Thanks, Ed Hi Alex,

I had my two cameras configured before I went on vacation, and everything worked fine for a couple weeks (it’s a long vacation). Since then, I’ve had the cameras go down repeatedly, and I’ve been able to make contact with my viewnetcam.com link again by clearing my browser’s cache. Now, though, I can no longer make contact at all. I have a pet sitter who can reset my router for me, or fiddle with the cams themselves, but I can’t really have her doing work on my computer.

Does my situation make sense to you? Any ideas on how to make contact with my cams again?

Thanks, Ed

]]>