How to access your Panasonic BL-C131A from the internet

This is the coolest part of own­ing a BL-C131A!  You could be in the other end of the world and yet get a live stream from your net cam!  You can even pan and tilt the cam­era remotely!  You can even do this with a Black­berry or an iPhone (or any phone that sup­ports html).

I ini­tially resisted writ­ing a howto for this, but look­ing at the num­ber of queries, one might be in order!  I have to admit, the doc­u­men­ta­tion from Pana­sonic is extremely con­fus­ing!  If you are not a net­work guy, you could get con­fused.  Ip4, Ip6, UPnP..!

So let’s get started!  I’m assum­ing at this point you already have the cam­era setup and work­ing from your local area net­work (home). If not, check out my pre­vi­ous post.

  • Goto Setup..UPnP and dis­able UPnP.  I know this is not what Pana­sonic rec­om­mends. But trust me, enabling UPnP is not wise. There is a rea­son this is dis­abled in all routers by default.

How to access the panasonic bl-c131a remotely

  • Goto Setup..DynamicDNS, select Viewnetcam.com

Viewing images from the panasonic bl-c131a remotely

  • Select the Inter­net tab and dis­able Auto Port For­ward­ing and set ‘Allow Access from the Inter­net (IPv6) to No.  Again, this might seem counter intu­itive, but IPv6 is not used widely yet. Select ‘Reg­is­ter with Viewnetcam.com’ and reg­is­ter. Pick an easy to remem­ber domain name and reg­is­ter with viewnetcam.com.  Remem­ber the pass­word and url.  It will be of the for­mat: <the name you selected>.viewnetam.com.  You will need this url to access your cam­era remotely.

Connecting to the panasonic bl-c131a netcam from the WAN

  • Now, open your router’s admin page.  Of course unless you are using Tomato, your screen will look a lot dif­fer­ent than what’s shown here, but all routers will have an option for port for­ward­ing.  Look for it and enter TCP for the pro­to­col, 80 for Port and your camera’s IP address.  Descrip­tion can be any­thing or blank.  Save. Some routers might require a restart.  In the screen­shot below ignore the lines above the last line.  Those are spe­cific to my setup and not rel­e­vant to this post.

Enable port forwarding on your router

  • Now open Fire­fox and goto the url you setup at viewnetcam.com.  You should be able to see live images from your cam­era!  This will work from any­where where there is inter­net con­nec­tion.  Try the pan and tilt, it is very cool!
  • If you have an iPhone or Black­berry, use this url instead: http://<your>viewnetcom.com/mobile


The above url is a spe­cial­ized mobile ver­sion.  You can pan and tilt on your iPhone or Black­berry.

That’s all folks!  Let me know if you have any ques­tions.  I’ll be happy to help.

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65 comments to How to access your Panasonic BL-C131A from the internet

  • Kevin

    I fol­lowed your early posts to get cam­era set-up on LAN, but can’t access through the inter­net. I fol­lowed steps above, but got mes­sage can’t con­nect to the server. What can I do next?

  • admin

    I’m assum­ing you can access the cam on your LAN? If so try this: go to viewmyip.com this will return your wan ip. In your browser enter this ip. What do you get?

  • Kevin

    entered the wan ip into browser and it opened my router setup utility.

  • chanakya

    That indi­cates you didn’t setup port for­ward­ing prop­erly on your router. Dou­ble check that step and restart your router

  • Kevin

    I went to main­te­nance tab and the sta­tus screen, retrieved the ip and port num­ber, then entered those num­bers in router screen for port for­ward­ing. I get the same mes­sage that can’t con­nect to server. I entered my wan ip and still get my router admin util­ity. Which step am I missing?

  • chanakya

    When you con­nect to your cam­era from your home net­work, do you enter the port num­ber or just the ip? Did you mod­ify the default port of the camera?

  • Kevin

    Just the camera’s ip on the home net­work. When I go to the main­te­nance tab the port # is still 80 so I assume it hasn’t been modified.

    • chanakya

      Kevin, in your router admin, enter your exter­nal port as 5050 instead of 80.
      Now enter your ip from viewmyip and 5050 like so xx.xx.xx.xx:5050

  • Kevin

    Thank you soooo much!

  • Joe

    What would pre­vent access to the viewnetcam.com web­site of my cam­era from a remote com­puter, out­side of my home net­work? I can see it using my Black­berry and other com­put­ers but one other com­puter will not let me access the web­site to login to the camera.

    Inter­net tools prob­lem? McAfee block­ing access to the page?

    Thanks,
    Joe

  • Matt

    how do i change the port num­ber on the cam­era? I can’t find it. every­thing works to view my cam­era from inter­net, but I don’t want it on port 80, i want a cus­tom port some­where around 50000.

    Thanks

  • Yururi

    Hi there — I can’t seem to access the cam from the inter­net. I checked viewmyip.com and when I pasted this IP into the browser, it returned to the net­cam main page so I guess the for­ward­ing is cor­rect. But when I try to access the net­cam from the inter­net using the per­son­al­ized Viewnet­cam web­site, it can­not con­nect. What do you think is the prob­lem?
    Thanks!

  • Jim

    I also can’t access my cam­era from the inter­net. The main­te­nance screen says every­thing is OK but it still fails. When I try access­ing my ip address that I get from viewmyip.com it fails. I have a linksys WRT54GS with the port for­ward­ing setup cor­rectly. The only thing I can think of is that I also have a VOIP modem con­nected. Do you have any sug­ges­tions? Thanks.

    • Jim

      Finally got it work­ing. Sent an email to Tech Sup­port and they advised me to setup both my VOIP gate­way and router to for­ward a port other than port 80. Set it up for port 5050 and it works great.

  • Brian

    I get the user name and pass­word popup when I access my cam­era from the inter­net, but it will not take any user name and pass­word. I have also set the cam­era to Guest User so it should not be ask­ing for a user and pass­word at all to get at least to the “Top” page of the cam­era software.

    Any sug­ges­tions?

    • chanakya

      You prob­a­bly bought this used? The login screen is from the pre­vi­ous user’s cre­den­tials. Reset your cam­era and repeat the setup process — you will be prompted to setup an admin password.

      • Brian

        I bought the cam­era new. I can access the cam­era fine with the user­name and pass­word through the lan. I can­not when on the inter­net using viewnetcam.com.

  • Steve

    When do you think you will be able to share the tuto­r­ial on how to set the cam­era to upload recorded videos to an ftp server ?

    My issue is that I pur­chased an ip cam­era (Sharx VIP­Cella) and it seems there is not direct way to record a video directly to a NAS ( run­ning an ftp server) with­out using a computer.

    Thanks in advance.

  • Poomps

    These arti­cles on the cam­era are very help­ful. Have you already writ­ten about how to record video from them? If not, could you? Thanks!

  • michael

    set up a viewnet­cam­era web­site a cou­ple, weeks. Every­thing worked great. I have recently moved to a new loca­tion with a new router. I got the cam­era all set up and work­ing, but when I try and go through the direc­tions of set­ting up a viewnet­cam­era url it just freezes on the page that says open­ing viewnet reg­is­tra­tion… What should I do?

  • Francis

    Thanks for the instruc­tions above…works per­fectly for the first cam­era. But I can’t seem to get the sec­ond cam­era to work over the inter­net. It works fine at home on the LAN. Any thoughts? Maybe I need to use a dif­fer­ent port than 80? Thanks again for everyone’s help and comments.

    • In order to have sev­eral cam­eras con­nected in the same LAN and you become able to access all cam­eras trough the inter­net, you need:

      - setup dif­fer­ent ports for each cam­era. Example:

      cam­era 1: port 5050
      cam­era 2: port 5060
      cam­era 3: port 5070

      If you want to con­nect to cam­era 1, you need to:

      - open your browser (Iex­plore, Mozilla, Netscape, Fire­fox, etc)
      – open http://youraddresshere:5050

      and so on.

      You can even cre­ate a sim­ple web­page with the 3 cam­eras so you access to http://mypersonalwebpages/cameras and select from here any of the 3 cameras.

      Regards,

  • PIXEL

    Greet­ings, I think I have every­thing setup cor­rectly, how­ever, I can­not view my cam from Black­berry Tour… any help would be appre­ci­ated.
    Thanks in advance!

  • Hey there… I can’t find my user man­ual / CD that came with it and I’m try­ing to access the cam­era directly from the LAN. I’ve reset the cam­era, looked up the IP in my routers DNS table, and plugged in the IP, but it’s prompt­ing me for a user­name and pass­word. Is there a default set for the cam­era, or does the CD soft­ware some­how need to first access the camera?

  • Rolf

    I can login to cam fine using the WAN IP but when I use viewnet­cam it wont take my pass­word. I pinged myname.viewnetcam and it matches my WAN IP. Any ideas?

  • Update: I fig­ured out that the IP I was hit­ting was my IP phone, so never mind on access­ing it. I finally found the CD, so that solved it all. A few notes: the IP address of the cam­era does not appear in my router’s DCHP client table (at all), although I do have the router pinned down to dish out only a few IP’s in a spe­cific range. The cam­era seems to always pull a x.x.x.253 IP address, which it has suc­cess­fully done via my router (despite the min­i­mal IP addresses I have it set up for and the pre­vi­ously men­tioned range). I don’t know how this is pos­si­ble (maybe Linksys knows?).

    Rolf: I just checked mine and can log-in fine w/ viewnet­cam. Have you tried viewnet­cam locally (on the same net­work)… and/or checked the guest login set­tings. MAYBE the cam­era is see­ing the viewnet­cam inbound traf­fic dif­fer­ently, although that doesn’t seem pos­si­ble since the viewnet­cam should sim­ply redi­rect your path to the cam­era (same as typ­ing the IP). The cam­era MIGHT not be reg­is­ter­ing prop­erly w/ viewnet­cam too… check your set­tings: Main­te­nance tab-> Viewnetcam.com area: you should have an “Enabled (2)” under Status.

  • MARVIN

    Hola! dis­culpa… me gus­taria me ayu­daras con la parte de la con­fig­u­ra­cion para poder acceder a la camara de forma inalam­brica…
    La misma ya fun­ciona con red, pero no con la parte inalam­brica.
    Tengo una con­sulta!, luego que ter­mino de con­fig­u­rar, segun el man­ual, debo desconec­tar el cable de red y reini­ciar„, pero es que si desconecto el cable de red entonces pierdo pierdo la conex­ion, por eso no entiendo o estoy con­fun­dido, debo reini­ciar con el cable de red conectado?

    • Hola. Debes desconec­tar la camara de la red y de la cor­ri­ente. Cam­biar el switch que tiene abajo a la opcion de Wire­less y luego pon­erle corriente.

      En cuanto la camara encienda, comen­zará a bus­car el access point y el foquito delantero se pon­drá verde.

      si tienes dudas escribeme un email directo.

  • Hi, just wanted to say thanks for this entry and the one about gen­eral setup of the cam­era using a web browser, for us Mac folk. Made it a snap to set up my cam­era tonight, with­out any has­sle what­so­ever. Thanks again!

  • Rob

    I am hav­ing prob­lems with view­ing through inter­net. Where do you find the router admin page on my com­puter? I have Win­dow XP.
    Can any­one help me?
    thanks

  • Rob

    Hi,
    I am hav­ing a prob­lem with access­ing the cam­era from the inter­net. Where do I find the router admin page? I have a com­puter with Win­dows XP. Can some­one help me?
    thanks
    Rob

  • In order to view your cam­era from the inter­net, you need to setup port for­ward­ing in your router.

    You need to access your router from your com­puter in order to setup the above.

    Please fol­low the instruc­tions below in your com­puter in order to con­nect to your router (assum­ing you don’t know the IP address of your router/gateway)

    - click on Start menu
    – in the RUN com­mand, write down the word “cmd“
    – hit enter
    – a com­mand prompt will appear
    – write down the com­mand: “ipcon­fig” and hit enter
    – you will see some info like ip, mask and gate­way
    – you need to access the gate­way address in order to access to your router. I.e: if your gate­way is 192.168.1.254, then:

    a– open inter­net explorer, fire­fox or your reg­u­lar browser
    b– enter the fol­low­ing address: http://192.168.1.254 (here you need to dou­ble check you are using your gate­way address)
    c– the router web admin screen will appear. enter user and pass­word (if you don’t know, check the man­u­fac­turer man­u­als, or the manufc­turer web­site). test with admin / pass (some­times works)

    once you get access to your router admin page, locate the fire­wall or the sec­tion where you can for­ward ports and for­ward the port 80 (or desired port) to your camera.

    enjoy the qual­ity of panasonic!

  • Rob

    Alex,
    Thank you very much for your help. I got that port for­ward­ing done and I am able to access the cam­era through inter­net!
    Thanks again.

  • Nice to hear. Congratulations!.

    Remem­ber you can access your pana­sonic cam­era from html capa­ble mobile phones. For exam­ple, you can view and con­trol your cam­era from a black­berry, Ipaq, etc.

  • JimBo

    Hi All,

    So I am using a DIR-615 DLINK router. I am stuck on the port for­ward­ing… I set it to 80 and input the IP. But, it asks for a name. It gives me a list of appli­ca­tions to pick from.… Noth­ing on the list looks famil­iar. Thoughts? Ideas?
    Much thanks!

    J

  • JimBo

    Hi All,

    So I am using a DIR-615 DLINK router. I am stuck on the port for­ward­ing… I set it to 80 and input the IP. But, it asks for a name. It gives me a list of appli­ca­tions to pick from.… Noth­ing on the list looks famil­iar. Thoughts? Ideas?
    Much thanks

    J

  • jkthib

    Hey,
    Thanks so much for this post, it has helped tremen­dously. We can now access the cam­era from our viewnet­cam account, but it seems to work only on secured web access (e.g. our home, my parent’s home). We can­not access the cam­era from work on a pub­lic inter­net access. Any thoughts on why this is hap­pen­ing? Thanks.

  • Jimbo:

    because you are using the port 80, in the list you can select WEB server… your cam­era will be act­ing as a web server… Let me know if works..

    Regards,

  • JimBo

    alex:

    Thanks for the info, I’m still doing some­thing wrong though. The list gives me names of games, etc. also, to the left I can input my own name. but still when I try to access http://name.viewnetcam.com it gives me noth­ing. I think I am miss­ing some­thing somewhere…

  • JimBo

    alex:

    Thanks for the info, I’m still doing some­thing wrong though. The list gives me names of games, etc. also, to the left I can input my own name. but still when I try to access http://name.viewnetcam.com it gives me noth­ing. I think I am miss­ing some­thing somewhere

  • JimBo

    … Also when I look @ my Num­ber Of Wire­less Clients: one of them shows a 0.0.0.0 IP address. Which has the MAC addy of my cam­era… Not good?

  • JimBo

    … Also when I look @ my Num­ber Of Wire­less Clients: one of them shows a 0.0.0.0 IP address. Which has the MAC addy of my cam­era… Not good? Im sure

  • Please let’s go to trou­bleshoot your cam­era set­tings and port for­ward­ing setup.

    You need to make sure what is the ip of the cam­era and the port.
    Please turn on your cam­era, turn on your pc and access your cam­era from your web browser locally putting the fol­low­ing address: http://ipaddress where IPad­dress is the net­work ip of your cam­era. Please write down the ip address. Make sure you are using port 80 (you know you are using port 80 if your address don’t have at the end a “:” fol­low­ing by a number.

    If you see your cam­era, your cam­era is prop­erly con­fig­ured and avail­able locally. Now let’s see how to setup port for­ward­ing in order to view your cam­era from exter­nal loca­tions in internet:

    In your router (DIR-615), go to Advanced and select the PORT For­ward­ing option.

    You will see a list of 24 rules to configure.

    Use the fol­low­ing info on the rule you need to create:

    Name: Cam­era
    IP Address: ip address of your cam­era
    Appli­ca­tion Name
    Ports to open: TCP 80, UDP 80

    Clic on Save settings

    Restart the router so the changes takes in effect

    In “Appli­ca­tion name” and “Com­puter Name” fields, you can leave it unchanged

  • In regards to the wire­less setup, i rec­om­mends to go one thing at a time. First you need to be able to view your cam­era locally, not from inter­net, via net­work cable or wire­less. One step at a time. Please let me know your progress with my pre­vi­ous post.

  • JimBo

    Alex,

    Locally, I can see and use the cam­era, wire­lessly.
    On the router, I did have to add UDP set­ting to 80. It was blank. I had all filled out except that. I saved and restarted router. Still can­not get to cam­era via WWW. I set up cam­era like it said at the top of this board.
    What else am I miss­ing?
    Thanks a bunch!!!

  • Ok.

    So your cam­era is work­ing great in the local net­work. The issue appears to be related with any of this two stuff now:

    1– viewnet­cam setup
    or
    2– port forwarding

    First you need to test if port for­ward­ing is ok. Fol­low this sim­ple steps:

    1– turn on a PC located in your net­work
    2– enter into http://www.whatismyip.com . A web­page will open show­ing your exter­nal, pub­lic, dinamic IP address. write down this address (i.e: 174.15.15.15
    3– locate another com­puter (out of your net­work) and enter to your exter­nal ip (i.e: http://174.15.15.15). You need to see your cam­era. With this test you are try­ing to test if you can reach your cam­era from the inter­net. You are not using the viewnet­cam dns dinamic fea­ture but con­nect­ing directly to the cam­era and you are test­ing your port forwarding.

    Please let me know the results

    pd: you need to test the step 3 from a com­puter out­side of your net­work. you can test this step from your inter­nal net­work but 90% of the time don’t work. Most routers needs to for­ward a port from another pub­lic IP

  • JimBo

    Still no luck. Maybe I’m not doing some­thing right.
    Now, I do notice my IP for the cam­era is dif­fer­ent than what most peo­ple are post­ing. Mine is 192.168.0.253 can that be a prob­lem?
    Also, I have read that I need to mod­ify the info in the DSL setup.
    What do you (or any­one else read­ing) think? Thanks again!

  • 192.168.0.253 is the ip of your camera???

    what is the ip of your computer?

    please let me know the ip of your router too…

  • Ip address are unique in your local net­work. Every sin­gle net­work device (router, AP, com­puter, cam­era, printer, lap­top, etc) must have a unique ip address from the same seg­ment. If your cam­era have 192.168.0.253, then your pc must have 192.168.0.x and your router must have 192.168.0.x (nor­mally the router have in the last octet the num­ber 1 or 254, is an stan­dard net­work design).

    So all ip address must “start” with 192.168.0 … only the last 4 num­ber changes… please confirm.

  • JimBo

    Cam­era — 192.168.0.253
    Com­puter — 192.168.0.199
    Router — 192.168.0.1 (I think)

  • dat

    I did every­thing like u said but when i go to the web­site usabooks.viewnetcam.com it keeps ask­ing me for user­name and pass­word. I tried the same one i use for LAN access but it doesnt work. Any idea?

  • DAT:

    if when you con­nect trough viewnetcam.com you receive a win­dows ask­ing for user and pass­word, then the port for­ward­ing is ok and you are “reach­ing” the web server inside the camera.

    if your user / pass­word do not work, please cre­ate a 2nd login in the cam­era and try again… is very weird the user/pass locally do not work remotely… don’t have sense…

  • JimBo:

    IP addresses appears ok in your net­work. For bet­ter setup, please con­fig­ure your cam­era to use a man­ual ip address, seems like if you are using a dhcp address.

  • JimBo

    Do I need to make any other changes? enable/disable any­thing?
    thanks!!!

  • JimBo

    Do I need to make any other changes? enable/disable any­thing?
    thanks

  • JimBo

    Do I need to make any other changes? enable/disable any­thing?
    thanks
    !

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