A Review Of The Canon ImageCLASS MF4370dn Laser All-in-One Printer For The Mac

Oleh: admin
December 25, 2010

Inkjet print­ers are great but I hate their out­ra­geous prices for car­tridges. A gal­lon of milk $4. A gal­lon of printer ink $8000! The last straw was when my Canon mul­ti­func­tion inkjet printer refused to even scan to my lap­top till I replaced the car­tridge! Talk about greed. Why does a scan oper­a­tion require a car­tridge? And the worst part was the car­tridge was not even empty, the printer was 2 months old, must’ve taken 10 or 15 printouts.

I decided to switch to a laser printer. Here’s what I was look­ing for:

  • Must work with a Mac
  • Duplex print­ing (means it can print on both sides of the paper)
  • Must be able to scan and copy
  • Laser, mono
  • Net­work print­ing capa­bil­ity (wired or wireless)
  • Must be affordable

Tall order! Though there were a num­ber of all-in-one print­ers, most of them did not work with a Mac. Some of the ear­lier Image­Class series don’t work with the Mac, but the MF4370dn is offi­cially sup­ported by Canon.

What’s in the box

  • Comes with a starter cartridge
  • No USB or Net­work cable
  • Does come with a Fax cable
  • The printer
  • Man­u­als and Dri­vers for the PC (A flyer advices Mac users to down­load the lat­est dri­vers from Canon site)

First Impre­sions

Ama­zon shipped the printer pretty quickly. The printer looks nice, not ugly not as sleek as the Sam­sung SCX-4500 but bet­ter than a Brother! Set­ting up the hard­ware took about 20 min­utes unlike inkjet print­ers. The printer is quite com­pact for a laser printer, but if you are mov­ing from an inkjet to a laser, it looks big!

Print­ing
Unlike Canon’s inkjet series print­ers which would work right out of the box on a Mac even with­out down­load­ing dri­vers, the MF4370 requires you to install dri­vers before you can use it on a Mac. Once the soft­ware is installed and con­fig­ured, my Mac had no trou­ble find­ing the net­worked printer via Bon­jour.
The print­outs are very crisp, there were no paper jams and the printer is rel­a­tively quiet and fast.

Scan­ning
Scan­ning leaves a lot to be desired atleast on the Mac. The dri­ver instal­la­tion is counter-intuitive. I’ll write a sep­a­rate howto on how to setup the MF4370 for Scan­ning with­out a call to Canon’s sup­port! If you are look­ing for net­work scan­ning, this is not it. Scan­ning is sup­ported only via the USB cable.
The scan qual­ity was decent. I don’t do a lot of scan­ning, so no net­work scan­ning wasn’t a big deal. It scans in color too.

Fax
Sorry, I don’t have a need for Fax, so I have no idea.

Copy­ing
Quick, decent qual­ity

Energy
Con­sumes just 3W of energy. Wakes up from sleep very quickly and doesn’t dim the lights when it prints (Brother users would like to know!).
Con­sum­ables
At 2000 sheets per toner, it isn’t as cheap as a Brother car­tridge, but not as expen­sive as an Inkjet printer.

Sum­mary
Pros:

  • Works on a Mac
  • Looks com­pact
  • Decent pric­ing
  • Sup­ports Dou­ble sided printing
  • No paper jams
  • Sup­ports both USB and net­work printing
  • Copy­ing with­out the need for a PC/Mac

Cons

  • No USB or Net­work cable
  • Scan­ning soft­ware needs to be improved on a Mac
  • Net­work scan sup­port not avail­able on a Mac
  • Ton­ers should be able to print as many pages as a Brother
  • Starter car­tridge pro­vided with the printer (less capac­ity than a nor­mal toner)

In my opin­ion, I like this printer as a Mac user. If Canon can fix the scan­ning soft­ware, this would be the per­fect printer for the Mac user!

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17 Comments

  • Hoon

    Hi there,

    Great review.
    I bought this printer after read­ing this review, and I also am a Mac user.
    I con­nected my printer using USB.
    How­ever, I am not able to duplex print for some rea­son.
    My “Two-sided” option is selected as off and I can­not seem to change it.
    Could you please tell me how to do this?
    My dri­ver is up to date.
    Many thanks.

  • admin

    Hoon,
    Open a doc­u­ment in Pre­view
    Press print
    The pring dia­log opens
    There will be a combo box called pre­view, change that to fin­ish­ing
    In that select print style as 2 sided print­ing from default 1 sided

    Hope this helps!

  • Hoon

    Thank you so much for such a speedy response!
    I have just printed out a doc­u­ment on 2 sides auto­mat­i­cally.
    Thank you once again.
    I hope you don’t mind if I post another ques­tion in the future.

  • admin

    @Hoon. Glad it worked out!

  • Mark

    I have the same unit on a Mac net­work but if you do not print for some time (usu­ally overnight) any print sent to the printer fails with a mes­sage printer not on net­work. If I cycle the power on the printer and restart the queue and print job it will print. USB print­ing is fine. Are you hav­ing any issues of this type? I have installed the lat­est firmware.

    • chanakya

      Mark, hate to say, I have the same issue. The printer loses con­nec­tion to the router after a while and requires a restart to acquire an ip address. Good hard­ware, but Canon needs to improve its software.

      I’m guess­ing when it goes into energy saver mode, it loses connection.

  • Ambar

    Thanks for help with duplex print­ing. that worked.

  • Mark

    The net­work print­ing prob­lem is appar­ently unfix­able at this time, Canon has sent me a dif­fer­ent MF4370DN (I can’t call it a new one because it had over 16000 copies on it accord­ing to the counter — I feel a bit cheated because the one that I sent back had 35). The replace­ment took 5 weeks to arrive, didn’t have the lat­est firmware and has the same prob­lem. My dia­log with Canon is ongo­ing and I think that they have no real answer for this problem.

    • Adam

      Don’t worry you are not miss­ing much.. The net­work scan­ning on the machine is so slow any­way you would never use it. Thats on a PC too.

  • Neidi

    How did u get the scan­ning to work. I down­loaded and installed the lat­est “scan­ner dri­ver” from the Canon web­site but I can’t fig­ure out how to make it work. HELP!

  • Christine

    Thank you so much for the advice! I was rip­ping my hair out try­ing to fig­ure out how to duplex print.

  • Nate

    Hi–
    Wanted to see how you got Net­work scan­ning work­ing.
    Have this hooked up to my MBP run­ning OS X and Vista on my Dell.

  • Bea

    Hello Mark — I’m hav­ing trou­ble find­ing the printer dri­ver for MAC for the canon image­class mf4370dn. Can you please send it to me? I don’t need to scan now… that’ll be for another day :)

  • I have been using the device via USB but want to use it for net­work print­ing, i unin­stalled every­thing rebooted (PC) and dl’d the cur­rent dri­vers from the canon site. dur­ing instal when search­ing for print­ers device name is “unknown device” the Mac ID is right w/no IP. If I hit next it prompts for IP which I enter (got from the printer through the menu) and it says “the selected device is already set with an IP and then back to the select device. I try search by IP says device of the spec­i­fied IP is not found. Any suggestions?

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